This Privacy Policy describes how we collect, use, disclose, and protect the personal information of our users when they visit our website and use our services. We understand the importance of privacy and are committed to safeguarding the personal information you provide to us. By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Information We Collect
1.1 Personal Information: When you use our website and services, we may collect personal information such as your name, email address, postal address, phone number, and payment information. We collect this information when you place an order, subscribe to our newsletters, create an account, participate in surveys or promotions, or interact with our customer support.
1.2 Usage Information: We may automatically collect certain information about your use of our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may also collect information about your interactions with our website, such as the products you view or purchase, the searches you conduct, and the links you click on.
1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, personalize content, analyse trends, and gather information about how you navigate and use our services.
How We Use Your Information
2.1 We may use your personal information to:
- Process and fulfil your orders
- Provide customer support and respond to your inquiries
- Send you transactional emails, newsletters, and promotional materials
- Personalize your shopping experience and improve our website
- Analyze trends, track user engagement, and gather statistical information
- Detect and prevent fraud and unauthorized activities
- Comply with legal obligations
2.2 We will only use your personal information for the purposes stated in this Privacy Policy or with your consent. If we intend to use your information for any other purpose, we will notify you and seek your consent beforehand.
Information Sharing and Disclosure
3.1 We may share your personal information with trusted third parties who assist us in operating our website and providing our services, such as payment processors, shipping partners, and marketing service providers. These third parties are obligated to protect your personal information and are only permitted to use it for the purposes specified by us.
3.2 We may also disclose your personal information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
4.1 We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Third-Party Websites
5.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those websites before providing them with your personal information.
Children's Privacy
6.1 Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.
Your Choices
7.1 You have the right to access, update, and correct your personal information. You may also unsubscribe from our newsletters and promotional emails by following the instructions provided in those communications or by contacting us directly.
